[Resolved]  Axis Remit — Transaction is kept on hold.

I am totally disappointed with the service quality of Axis Remit. I have made the transaction AXB14HLAI567 on 12th aug 14. The transaction is kept on hold stating my credit account name firstname.lastname is not in full length. This is ridiculuos and I am helpless with the poor Axis customer service. Its been already three working days. They are asking me to wait for another 2-3 working days. I am helpless . Could someone help me here Dont ever use axis remit. Abdul