Baggit — Exchange during sale

Address:

Mumbai City, Maharashtra, 400053

Hi

I had purchased a baggit bag for office use from the baggit outlet at lokhandwala market, andheri west.

When i went home everybody at my place was of the opinion that the bag was too big for my petite frame. So immediately on the following saturday, i went to the outlet to exchange the bag for a little smaller one, with all price tags intact and bill accompanying it.

However to my utter disappointment, the store manager refused to exchange the bag saying that since i had bought it in sale, it cant be exchanged. I am surprised since all brands do exchange products bought in sale so long as they are unused. I wonder, had i bought this bag from your outlet at shopper stop, would the same policy of no exchange during sale apply since i know for a fact that shoppers stop allows exchange even during sale (Since i do most of my shopping at shopper stop). I have also written my feedback at the diary at the store.

I have mostly used baggit bags for my office use since i find them sturdy, spacious and convenient. However after this experience i don't think i will ever buy a baggit bag again. I would rather buy another brand which gives me the comfort of a return policy irrespective of sale.

Since i will definitely not be using the bag i bought (Will have to think of somebody whom i can gift), i will have to buy another bag for my office use, definitely not baggit. I am done with baggit.

I will definitely share my experience with family and friends so they can be aware of this and then decide on the brand of bags to buy.


Rachna