Bajaj Allianz — Bajaj Allianz - Sarva Shakti Suraksha - returns

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Chennai, Tamil Nadu

Hi, I have taken Bajaj Allianz SARVE SHAKTI SURAKSHA policy through CITIBANK and have been paying premium for the same @2000 per month for the past 14 months.(premium is deducted automatically from salary account) Now I want to surrender the policy. I called BAJAJ ALLIANZ customer care but they were unable to furnish any details regarding what amount exactly I will be paid. As mentioned already, I had paid a premium of 2000Rs for around 14 months. So it comes around 28, 000 Rs. Now, I was SHOCKED to hear that out of Rs. 28000- premiums paid by me, I will be getting around Rs. 12, 000Rs/- back only. Come on, I was like what are you talking about? This was not communicated to me at the time of applying for policy. While applying the representative with his sugar coated words said, this policy is for two yrs and i can withdraw from this policy whenever i want and that the principal amount will be returned without any deduction. He said this on the orientation talk conducted in Chennai karapakkam ilp centre on July 18th 2013. I took the policy on the same day. They are cheating on people! Also, if this was not enough, I called the citibank customer care people, to ask about this. The representative said, no one here can tell you and suggested me to drop a mail to "citi.[protected]@bajajallianz.co.in". I did the same, and its already 5 days, and no one has bothered to reply to me despite sending reminders. And why will they afterall, its about returning money. Seriously I never expected this in worst of my dreams. i expect some positive reply from u asap. At least expect my principal amount back An unhappy customer Master Policy no : [protected] Member Policy no: [protected] Application No: [protected]