[Resolved]  Bajaj Allianz — Extended warranty

Address:Mumbai City, Maharashtra, 400061
Website:www.bajajallianz.com

I had purchased my LED in December 2014 from Kohinoor Electronics, Andheri West Mumbai and I had opted for a 2 year extended warranty through Bajaj Allianz and I had paid the installment of Rs 6552 (viaBajaj Finserv). The policy was supposed to be valid till 28th December 2016

However because of the mistake from their policy issued was for 1 year which expired in December 2015, however as per the document I had received at the time of signing up clearly mentions its a 24 month policy, document attached.

Since there is an error form YOUR end that the policy was activated selected for just one year when I have clearly opted for 2 years and also paid for the same.

When i wrote to them about the same they are telling me that the since the policy has already expired they cannot do anything about the same.

Anand Makhija
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May 12, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
Bajaj Allianz Customer Care's response
Hi Anand,

We hope your query has been addressed. Do get back to us if you need any further assistance. Thank you.

Regards,
Bajaj Allianz General Insurance
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