[Resolved]  Bajaj Allianz — Extended warranty claim not settled even after one month

Address:Pune, Maharashtra, 390011

I have purchase samsung 32 inch led tv on bajaj finance emi with proposal of extended warranty.
Now one month ago my tv is not working.
From last one month i have given my tv in repairs to bajaj service centre.
Now service provide and both bajaj representative is saying that part is not available and we have to wait for some time.
Today it was last day given to me that if your complaint is not resolved till 9th we will go for commercial settlement.
Now today when i call bajaj representative (Mr. Kishore his contact no. Is [protected]) he told me give me 10 minutes i will call back to you.
After 10 minutes no call received from him. Again i call after 45 minutes he told me that he is not able to contact the service centre people.
Once he will contact he will call me.
Now almost 2 hours has passed i have not received any call from any one.

I want to ask to bajaj allianz customer service higher authority that is this type of service they are giving to their customer.
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May 11, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
Bajaj Allianz Customer Care's response
Hi,

We hope your query has been addressed. Do get back to us if you need any further assistance. Thank you.

Regards,
Bajaj Allianz General Insurance
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