[Resolved]  Bajaj Allianz General Insurance — LG 42LM6410 Cinema Screen 3d smart Tv Broken Through Bajaj allianz technician

Address:Mumbai City, Maharashtra

I would like to lodge a complaint regarding Bajaj allianz general insurance My Extended warranty policy plan, my policy no: is OG[protected]-00109270 and policy holder name is leena k mehta. iam writing this letter to inform you that sir i have lg 42 inch 3dsmart tv worth rupees 65000/-.and still in bajaj allianz warranty plan sir my tv having sound problem so i call up baja alliance customer care and they note my complain on 3rd off sep 2014 my complain no is 44118320 u can check it out and the technician came on 4th off sep 2014 he check my television everything is ok but sound was not there according to my complain, he open my tv he check the tv from inside he was soldering the parts from inside but still the same issued was there, again same thing he did second time, and then third time he was doing and he soldering to tv that time video was not cuming second issued started while he fadeup and he was fitting the scru that time because off his miscourage my tv screen Break. another day two guy came from baja alliance took my tv to there place... on 5th off sep 2014 today is 20oct 2014 still my tv is not came. i beside in mumbai i talk to bajaj allianz general insurance mumbai head vishal choube bt they are not responsing and not giving answer properly they are saying 1 week doing another 1 week etc. almost 2month gone but my television is not came. now iam fadeup from their employees... Since I have made a number of phone calls to various supervisors and my complaints have been ignored. How the company bajaj alliance irresponsibilty and making cheat to customer... please take some strict action against the bajaj allianz and help us to bring new tv or else my invoice amount ... your regards,
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Aug 14, 2020
Complaint marked as Resolved 
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I would like to lodge a complaint regarding Bajaj allianz general insurance My Extended warranty policy plan, my policy no: is OG[protected]-00109270 and policy holder name is leena k mehta. iam writing this letter to inform you that sir i have lg 42 inch 3dsmart tv worth rupees 65000/-.and still in bajaj allianz warranty plan sir my tv having sound problem so i call up baja alliance customer care and they note my complain on 3rd off sep 2014 my complain no is 44118320 u can check it out and the technician came on 4th off sep 2014 he check my television everything is ok but sound was not there according to my complain, he open my tv he check the tv from inside he was soldering the parts from inside but still the same issued was there, again same thing he did second time, and then third time he was doing and he soldering to tv that time video was not cuming second issued started while he fadeup and he was fitting the scru that time because off his miscourage my tv screen Break. another day two guy came from baja alliance took my tv to there place... on 5th off sep 2014 today is 20oct 2014 still my tv is not came. i beside in mumbai i talk to bajaj allianz general insurance mumbai head vishal choube bt they are not responsing and not giving answer properly they are saying 1 week doing another 1 week etc. almost 2month gone but my television is not came. now iam fadeup from their employees...

Since I have made a number of phone calls to various supervisors and my complaints have been ignored. How the company bajaj alliance irresponsibilty and making cheat to customer... please take very strict and fast action against on the bajaj allianz general insurance.
Dear Leena,

We've noted your concern and would like to look into it more deeply. We've forwarded the issue details to the relevant team. We request you to allow them some time to investigate the issue and they shall connect with you soon with an update. In the meantime, please share your contact details with us at help.[protected]@bajajallianz.co.in . Take care to mention reference no. "ORM022110".

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
General Insurance

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