[Resolved]  Bajaj Allianz General Insurance — medii-claim complaint

Address:Patna, Bihar

Dear Sir, I had applied for medi-claim from Bajaj Allianz in the month of June and I gave a cheque dated in the month of June and it got cleared on 9/7/14.the amount was Rs 6040/-.This was the advance payments of two instalments out of 12 instalments and I was told that the total amount for 3 yrs was Rs 36240/-.Later on I was told that the amount deducted is of 11th and 12th months respectively. And I will have to pay the instalment s from August onwards and I was given card by Mr Nawal in August.I got a phone call from the head office in the month of August and I was told that my policy has been cleared and the bond paper will reach to me within next 10 days. When I did not get the paper till 20th August, I wrote the matter to Grievances cell of Bajaj Allianz but even after writing to them 10-12 mails, Every time I was told that my complained is being looked into. And I got no reply till yesterday and today when I threatened to lodge the legal case, I was informed by Mr Nawal that my policy has been taken back by the company and this is because of CIBIL SCORE which is 543. I fail to understand that I have been given a card and no information in writing has been given by company. What should I do in this regard.Is it not a fit case of a fraudulent activity of the company and should it be not taken as a case of harassement and mental torture. If asked I can furnish all the evidences and I do have a card given by the company to my all the family members as well as myself. |
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Aug 9, 2021
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
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Comments

Dear Suryakant,

Greetings from the Bajaj Allianz GIC team! We would like to look into the issue and investigate it thoroughly. We've noted your concern, however to initiate the process of resolution, we would require additional details from you. Please share your policy number along with contact details at help.[protected]@bajajallianz.co.in to enable us to resolve your grievance. Take care to mention reference no. "ORM011310" when writing to us.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
General Insurance

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