[Resolved] Bajaj Allianz — General Insurance (Travel) | |||||
I purchased Travel Insurance for my mother, she came before due expiration for her policy, as per Bajaj Allianz they cannot refund, hence they even email me saying they cannot refund, further to my enquirers they have subsequently provided me below update. Above 50% of Policy Period 100% of premium Above 40% to 50% of Policy Period 80% of premium Above 30 % to 40 % of Policy period 75% of premium Above 20 % to 30% of Policy Period 60% of premium Policy inception -20% of Policy period 50% of premium Now, this is clear if any passenger arrives before their travel policy is about to expire they will receive depending on their number of days when it`s about to lapse above that some slab these folks charge.When am asking this they, i.e. Bajaj Allianz is not bothering to reply to my question, hence I have been taken for a ride with these dupe people for travel insurance. They are not even customer centric don`t know what they are speaking, when ask for refund before policy expires they give such ambiguous statements which is not relevant. Not happy with Bajaj Allianz Was this information helpful? | |||||
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Jan 04, 2016 Bajaj Allianz Customer Care's response Hi,
Greetings from the Bajaj Allianz GIC team! We would like to understand the issue better to assist you. Please send us your Policy & Contact details at help.[protected]@bajajallianz.co.in so that our team can assist you ASAP. Also please mention Reference No. ORM010301 when writing to us.
You may also post your concern at http://support.bajajallianz.com/support/.
Bajaj Allianz, General Insurance
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1 Comment | |||||
Comments
I recommend customers not to go to Bajaj Allianz, instead do some home work before opting for any Travel Insurance, let it be Bajaj, ICICI, etc.
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