[Resolved] Bajaj Allianz Life Insurance — bad service in my life i see | |||
Hi My self is kapil jain i am going wth my mother regarding to know the details of his policy more then two hour i sit down like a stupid realliy its quite shamefull that a big company provide this type of poor service no 1 responce me then after that the guy tell me his system his hang omg its not my prob atleast they have to tell me b4 i am not expecting from bajaj allianz this type of service ... Thanks hopefully you can improve your service and the working atmosphere Name...kapil jain Director...cox&king events inc... Contact no...[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Bajaj Allianz Sucks big time...your response time to an email query is more than a month and you ask for the most ridiculous questions to your customer. I hve already provided the policy no and the bank statement print from where you deduct the policy amount, , , on top of that you ask for the form no...I mean !!! OMG...if i have provided the policy number why are you asking for the form no...????
As a business you should have a system that picks up the information from the policy no and not harass a customer with stupid questions...that too when the email was sent on 24th Oct and you are replying on 17th Nov...
Please sort this for me asap or else I will have to go to Consumer Court.
Nahid
As a business you should have a system that picks up the information from the policy no and not harass a customer with stupid questions...that too when the email was sent on 24th Oct and you are replying on 17th Nov...
Please sort this for me asap or else I will have to go to Consumer Court.
Nahid
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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Greetings from Bajaj Allianz! We are sorry to hear that you experienced poor customer service with us. In our continuous effort to provide you good customer service, we shall be looking into this issue to ensure such an issue doesn't arise again.Thank you for sharing your feedback.
You may also post your concern at http://support.bajajallianz.com/support/.
Regards,
Bajaj Allianz
Life Insurance