[Resolved]  Bajaj Allianz Life Insurance Company Ltd. — Claim number: oc[protected]-00009581

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,
Complainants requested to opponents/ respondents for survey and complainants submitted all desired documents but due to opponents/ respondents negligence, nobody visited workshop for physical survey of complainants vehicle. Complainants took his vehicle back on 19-august-2016 after full payment against engine overhauling from workshop.
Thereafter complainants received a call from opponents/ respondents on 22-august-2016 for vehicle survey.
Complainants informed that she has paid full amount to workshop to take vehicle back due to opponents/ respondents deficiency in services.
Complainants again submitted all desired documents in person to opponents/ respondents executive on 25-august-2016 to claim paid amount, expenses incurred vehicle engine overhauling.
Complainants received a letter from opponents/ respondents on 26-august-2016 to submit documents. Complainants informed opponents/ respondents that she has already submitted all documents in person for an early reimbursement on expenses incurred by complainants for above mentioned damage of vehicle.
That what an utter shock to complainants that after rigorous follow up opponents/ respondents is not bothered to pay. This fact shows opponents/ respondents wrongful intention, dishonesty, fraud and default/ lack/ deficiency in service/ goods/ article.
Complainant have exhausted her life-savings and could not get the response and answer by opponents/ respondents.
That it seems that opponents/ respondents are not interested to reimburse the paid amount and opponents/ respondents want to make more profit unlawfully. Complainant paid the amount because complainants can’t live without vehicle for indefinite periods. Opponents/ respondents is not giving the priority to complainants, procrastinating complainants. Infect it is clearly blatant mistake and fault/ deficiency in service/goods as well as criminal offence committed by opponents/ respondents.