[Resolved] Bajaj Allianz — Mobile insurance

vishu12345678

from Chandigarh, Chandigarh

Address:	Bathinda, Punjab, 151001
Website:	www.bajajallianzgeneralinsurance.com

Dear sir,

I purchase a mobile phone on 22 dec - 2015, sony z5 premium. it was insured by bajaj allianz general insurance (all risk policy). it was fall dawn in water on 6-oct-2016. i am submit all docs which they required proper, neat & clean. but after 25 days they are not call me & not any reply me.
Than i call customer care, they send it was not neat & clean. which docs i send to insured company, same file i am attached. please check it.

Regards
Raj kumar
[protected]

Was this information helpful?

No (0)

Yes (0)

Dec 11, 2016

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

Bajaj Allianz Customer Care's response Hi Raj,

We're concerned to hear this. Allow us to get this checked with our team and we'll get back to assist you with your concern.

If you could share your policy number at help.[protected]@bajajallianz.co.in as it will help us to trace your issue faster. We've registered your complaint with the Reference No.: BA - 1097, mention this number in the subject line of the mail and note this for all future future follow ups on this case.

Regards,
Bajaj Allianz General Insurance

Verified Support

Nov 10, 2016

Bajaj Allianz Customer Care's response Hi Raj,

We understand your issue has been resolved. Please feel free to contact us at help.[protected]@bajajallianz.co.in for any further assistance. Thank you for your support and have a great evening ahead!

Regards,
Bajaj Allianz General Insurance