[Resolved] Bajaj Allianz — Mobile phone | |||
Dear Sir, I had purchased sony experia c5 ultra on 07.11.2015 worth Rs 27000 ( twenty seven thoushand ) and on 24.12.2015 i got a minor accident by an auto rikshaw and i felt down in which my phone got damage ( screen cracked ), i raised a complaint( claim number - [protected] ) and other formalities on 25.12.2015 and also a copy with proper documents ( invoice copy, insurance paper, all risk policy claim form) courierd over first flight couriers ltd on 28.12.2015 and dispatched my phone on 06.01.2016 now my problem is that i am idle without a phone, i did not got any stand by hand set .Can u imagine the problem i am facing without a phone.Today i got a call from bajaj allianz[protected] that they did not got any such documents which i had courierd. Please look into the matter and do the needful. Regards Harvind [protected] Was this information helpful? | |||
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Jan 22, 2016 Bajaj Allianz Customer Care's response Hi Harvind, we have replied to your complaint on Complaintboard.in. Do note that your complaint has been forwarded to the concerned team. Your Reference No. for the same is ORM012001.
- Bajaj Allianz General Insurance
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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Today i got call from bajaj allianz Mr.Arun Srivastav number is ( [protected] ) he told that claim amount will be credit to me, he asked the details of my bank account which i had provided to him, now he is telling me that i have to maintain minimum balance rs 10000, as far regarding minimum balance it is not possible to me maintain it because i am a salaried person.
So please look into the matter and resolve it.
Regards
Harvind
[protected]