[Resolved] Bajaj Allianz — Motor insurance claim money back

Jude Alwyn Rex R

from Chennai, Tamil Nadu

Address:

600083

My car was fully submerged in the flood. I registered the claim for the same. The Claim no is "OC[protected]-00015377". The process for claim was completed and finally the manager decided to pay the 80-90% of money from the VID value. My VID value of insurance is : 7, 15, 000. I taken bumper to bumper insurance, then why they decided to given 80-90% of money. I need upto 95-98% of money from the VID value. Kindly take this mail in high priority and take the necessary steps to provide the money upto 95-98% of money from the VID value.

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Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2016

Bajaj Allianz Customer Care's response Hi Jude, Greetings from the Bajaj Allianz GIC team! Thank you for reaching out to us. We have shared your details to our team who will contact you to understand your issue in detail and assist you with the claim. You may also post your concern at http://support.bajajallianz.com/support/. Do mention Reference No. ORM020501 during any follow up. Bajaj Allianz, General Insurance

Verified Support

Jan 08, 2016

Bajaj Allianz Customer Care's response Hi Jude, Greetings from the Bajaj Allianz GIC team! We understand our team has been in contact with you regarding the claim issue. Hope your issue has been resolved. Bajaj Allianz, General Insurance

Verified Support

Jan 21, 2016

Bajaj Allianz Customer Care's response Hi Jude, please accept our apologies. We are looking into the delay and will ensure that our team gets in touch with you soon. Bajaj Allianz, General Insurance