[Resolved]  Bajaj Allianz — No claim for my car insurance claim no oc[protected]-00000805

Address:110006
Website:www.bajajallianz.com

Dear all,

My car (Dl1rta-6090) met an accident and i sent it to the authorized maruti service centre named aaa maruti service centre, b-244, okhla industrial area, phase - i, new delhi, delhi 110020 for repair. I bought my car on april 2016 this means i have all valid papers and have valid bajaj allianz car insurance. After the survey of insurance person, company denied to pay the insurance amount (No claim) without having any strong reason. I have also called a senior person in bajaj allianz named gurpreet mobile number +91 [protected], he assured me that he will solve the issue however after one call he did not pick my phone. I have called him multiple time but he was not ready to answer the call. I have written email to multiple senior people named umesh kolekar (Grievance redressal unit), gurpreet singh, aneeta bhatt (Ho-direct marketing/general/bajaj allianz), rita franco (Ho-direct marketing/customer care/general) and customer care also. I have received one response from them that my query will solve within 24 hours but i am still waiting for their response. I have again sent reminder to them but there was again no response. I am requesting all of you that please don’t buy bajaj allianz insurance. This is not a good insurance company and people are also irresponsible.

My claim number was oc[protected]-00000805.

For more details you can call me on +91 [protected]

Thanks

Neeraj
Was this information helpful?
No (0)
Yes (0)
Nov 4, 2016
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2016
Bajaj Allianz Customer Care's response
Hi Neeraj,

We're sorry about your experience. We've shared your concern to our team. They'll look into it and shall get in touch with you to address your issue related to claim at the earliest.

We've registered your complaint with us with the Reference No. BA - 1084. Request you to mention this reference no. in the subject line of the email when you send in your details. Thank you.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

Policy statement my policy no [protected] dt.07 march 2008

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2208
    Pending
    0
    Resolved
    1672
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information