[Resolved] Bajaj Allianz — Non reimbursement of Car Insurance | |||
I, Mr.Sujit Kumar Chatterjee, the owner of car-Maruti Ritz WB-02 AB 2825 have suffered a case of Car Vandalism while I visited my brother's house at Belgharia, Kolkata -700056 on the wee hours of 02 May 2014 by some local hooligan.They broke my Wind -screen, made damages, scratches everywhere on the body of the car even made holes in the left rear quarter panel.Next day early morning Belgharia P.S was informed and based on our clue Police was able to arrest the culprit and he admitted to this crime.Later we took our broken and damaged car to the workshop of Bhandari Automobiles, Maheshtala Kolkata-700143.I submitted filled the claim form as my car is covered by Maruti Insurance Bazaz Allianz General Insurance vide policy No.OG[protected]-00026648 dated 09 Sep 2014 along with the details of my complaint to Police and FIR No.Police have charged the required Section under IPC for the damage.But in spite of producing all the necessary documents the Insurance Company Surveyors are accepting the claim partially and without any valid reason partly they are attributing on me.Police is asking the Insurance representative to visit the PS to verify the things but they are neither accepting any plea rather passing the buck on customer's head though I had Bumper to Bumper which means I have paid much extra bucks and I have no record of any previous claim of any nature.I seek justice at your end. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. | |||
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Greetings from Bajaj Allianz! We regret the inconvenience you have faced and would like to help you out. Based on the policy details provided, our team is currently looking into your issue. Kindly provide us with your contact details at help.[protected]@bajajallianz.co.in to enable our representative to get in touch with you. Do mention reference no. "ORM011205"
You may also post your concern at http://support.bajajallianz.com/support/.
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Bajaj Allianz
General Insurance