[Resolved] Bajaj Allianz — Not responding to the issue - Pending surveyor allocation | |||
Due to recent floods in CHennai, I have given my 2wheeler to the nearest authorized service center. I have raised Claim with Bajaj and it is now more than 10 days, Surveyor has not survived the vehicle. I have been following up with Bajaj Chennai office and there were no response. EIther, they transfer the call and no one is picking in the motor department or, the SPOC given for the Chennai Flood issue, is not picking the numbers. It is very disappointing to have Bajaj Insurance. I am not getting any response from CHennai or All india Baja insurance customer care dept. my claim no[protected]. I have been trying the following number [protected] & 43979065 who are the SPOC for flood related work in chennai. Till date, they haven't picked the phone. CHennai customer care is not addressing the issue, give wrong promise. Was this information helpful? | |||
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Jan 09, 2016 Bajaj Allianz Customer Care's response Hi Satish,
Greetings from the Bajaj Allianz GIC team! Kindly accept our apologies for the inconvenience faced. We have shared your Claim details with our team who will surely contact you and assist you ASAP.
You may post your concern at http://support.bajajallianz.com/support/ or also call us on our toll free helpline number dedicated for Chennai customers:[protected]. Do mention Reference No. ORM010901 during any follow up.
Bajaj Allianz, General Insurance
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I mentioned the above reference ORM010901 but they were unable to see the details for the reference.