[Resolved] Bajaj Allianz — Online payment error

Hims Mishra

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh

Hello, I have a policy which premium is 6039 and due date was on 16/07/2015, i have done the payment through HDFC credit card payment gateway and amount is deducted, but i did not receive kind of information/alert from the Bajaj regarding payment. I have received only the alert SMS from bank that amount has been deducted, Bajaj Allianz please look into the matter and let me know.

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Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2015

Bajaj Allianz Customer Care's response Dear Mishra, We regret to the inconvenience caused to you towards online payment. To initiate the investigation, we would need your policy no. and also the contact details. We request you to share these details at the earliest so that our concerned team can resolve this matter on priority. Alternatively, you can share your policy and contact details by writing to us at [protected]@bajajallianz.co.in by mentioning the reference no. as "ORM-WB0136" or, you can also log on to: http://general.bajajallianz.com/BagicNxt/misc/iTrack/onlineGrievance.jsp. Regards, Bajaj Allianz Life Insurance Team