[Resolved] Bajaj Allianz — Poor customer service | |||||
Hi my Car was totally damaged during the recent flood in chennai. I hold a car insurance with Bajaj Allianz, Its almost 40 days now after registering a complaint and survey done on the vehicle and vehicle accounted for total loss. But insurance company is yet to conclude on the settlement part, I didn't expect these kind of Service from Bajaj Allianz while all other insurance companies are reacting fast and helping their client in repairing the vehicle.I would say its a pathetic customer service rendered by them and i hope Bajaj Allianz should know the meaning of Insurance and react to the client need ASAP. Regards, ... Was this information helpful? | |||||
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Jan 19, 2016 Bajaj Allianz Customer Care's response Hi Saravanan,
Greetings from the Bajaj Allianz GIC team! Kindly accept our apologies for the inconvenience faced. Please send us your Claim/Policy & Contact details at help.[protected]@bajajallianz.co.in so that our team can assist you ASAP.
You may post your concern at http://support.bajajallianz.com/support/ or also call us on our toll free helpline number dedicated to Chennai customers:[protected]. Do mention Reference No. ORM011901 when writing to us.
Bajaj Allianz, General Insurance
| |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
78%
Complaints
2208
Pending
0
Resolved
1672
+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
View all Bajaj Allianz contact information
Post your Comment