[Resolved] Bajaj Allianz — Reg: no logical reason for partial approval of car insurance claim

Yashavant Joshi

from Andippatti, Tamil Nadu

Address:	560066
Website:	www.bajajallianz.com/Corp/motor-insurance/car-insurance.jsp

Hi, I did raise claim on 12th Nov 2016 when Car is met with an accident on 11th Nov 2016. Car hit the Compound wall and broke left mirror and front bumper in the mean time Windshield was also hit with the spin-off from Compound. They have asked to raise separate claim for Windshield. This doesn't make any sense since this damage to front Windshield happened with same accident they why different claim?? Pls address immediately.
Policy no: OG[protected]-00002442
When I tried to raise this complaint in your website:
1. Policy no Input doesnt accept all the characters.
2. Its giving me error that DOB & Policy no doesnt match.
I have entered correct info and also check whether there is any typo error in my DOB its not even mentioned in the Policy Document.

Was this information helpful?

No (0)

Yes (0)

Dec 17, 2016

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2016

Bajaj Allianz Customer Care's response Hi Yashwant,

Allow us to get this checked with our team and we'll get in touch to assist you with your concern related to claim soon. Also, if you could share your contact number at help.[protected]@bajajallianz.co.in as it will help us to connect with you faster.

We have registered your complaint with the Reference no. BA - 1102. You can mention the same in the subject line of the email for any future follow up.

Regards,
Bajaj Allianz General Insurance