[Resolved] Bajaj Allianz — RETIRE RICH POLICY-[protected]-Nirjhar Goswami-HANDLED POORLY! | |
Dear Sir/Madam,
I am a NRI based out of Dubai, UAE. I had shown interest and applied for the RETIRE RICH Retirement Policy with your company online. The tele cust svc lady handling is Ms Sushma Giram, who apparently new and not sure on most of the issues/queries etc. Therefater, her senior/boss Ms Priya Chaudhuri intervened and assisted to some extent, but issues are still prevailing and the policy is not commencing smoothly, despite me giving the first instalment of premium.Please provide an email so that I can send you all the relevant emails. I am extremely stressed by the unprofessional, poor customer service, wherein i dont get PROPER GUIDANCE at all!
Thks/brgds.
Nirjhar Goswami
cell :[protected]
email: [protected]@yml.ae Was this information helpful? | |
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Apr 01, 2015 Bajaj Allianz Customer Care's response Hi Nirjhar,
Thank you for reaching out to us!
We have shared your details with our customer service team who will work further on the reported matter.
The concerned team shall provide its response to your grievance on priority.
For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.
Best Regards,
Bajaj Allianz Life Insurance Team
Verified Support Apr 03, 2015 Bajaj Allianz Customer Care's response Dear Nirjhar,
Post your interaction with our representative, we hope your query has been resolved. In case of any other assistance or more customer service options, please feel free to visit our online customer service page at: http://www.bajajallianz.com/Corp/customer-service.jsp
Regards,
Bajaj Allianz
Life Insurance Team
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