[Resolved]  Bajaj Allianz — Sony xperia c5 ultra dual

Address:

831002

D/Sir,
I got an minor accident on 24.12 while driving bike, a auto rickshaw dashed my bike and i felt down after getting up i saw that my handset which was in my pocket also got damage ( screen glass broken ) a little bit, where as some problem in speaker and touch also not working frequently. I had purchased sony experia c5 ultra on 07.11.2015 worth Rs 27000 ( twenty seven thoushand ), i raised a complaint( claim number - [protected] ) and other formalities on 25.12.2015 and also a copy with proper documents ( invoice copy, insurance paper, all risk policy claim form) courierd over first flight couriers ltd on 28.12.2015 and dispatched my phone on 06.01.2016 now my problem is that i am idle without a phone, i did not got any stand by hand set .Can u imagine the problem i am facing without a phone.
Again on 25.01.2016 i got call from bajaj allianz Mr.Arun Srivastav number is ( [protected] ) he told that claim amount will be credit to me, he asked the details of my bank account which i had provided to him, now he is telling me that i have to maintain minimum balance rs 10000, as far regarding minimum balance it is not possible to me maintain it because i am a salaried person.
So please look into the matter and resolve it.
Please look into the matter and do the needful.
Regards
Harvind
[protected]