[Resolved]  Bajaj Allianz — Suvidha account Surrender...Bunch of frauds acting dumb!!!

Address:Gurgaon, Haryana

My company decided to shift our salary accounts to citibank and along them came these frauds, claiming high returns on so called Suvidha Secure policy with rs.1500/- pm. I continued it for 5 months from Sep. 2013 to Jan 2014. Then one day, i looked at all the complaints from users online and made my mind to close the account. So i asked customer operator about closure procedure. He informs me that i've to send documents to delhi, which i did. 10 Days past, after no response from Bajaj Allianz, i called again. This time i came to know that they DIDN'T RECEIVE the courier. and I'll have to send the documents again to Chennai's Address. I was pissed off at that time and wrote a mail to their manager that i'm moving to consumer court. And guess what, next day i get informed that they have my documents and account is closed and they will send the check. They even asked my mailing address and informed me that check would reach me within 10 days. Anyways, 17 days past...till date, i haven't received my check . So i called again and operator tells me that check has been delivered to Citibank..???? What the Hell's wrong with Bajaj Allianz?? No communication is done with consumer at all. Their operators always register a complaint and it takes them 20 days to figure that out.. Fraudulers [censored]heads... This whole process is going on from 27th feb 2014 till date 7th may 2014. My policy documents states that if I surrender within 1st year, 7% deduction will be made (No special charges mentioned). But 37% deduction is being made...will definitely sue these guys for this once i get the check. policy no [protected] date: Sep 2013 till Jan 2014 Amount submitted: 7500/- (1500 per month) Amount refunded: approx 4600 Status: haven't received the final settlement check yet. Just stay away from Bajaj Allianz people!!! Good thing that i came to realize at early stage. Will never ever trust these guys again. And Bajaj Allianz guys, i[censored] have a little bit shame, don't comment here to drop a mail for your support team. I have already done that hundreds of time till date.
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
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Dear Ankush,

Greetings from Bajaj Allianz! We sincerely regret the inconvenience you have faced and would like to assure you that this generally does not happen. Do provide us another opportunity to look into your issue by sharing your policy details and contact details at help.[protected]@bajajallianz.co.in . Our team will investigate the issue on an urgent basis and will update you on the same. Do mention reference no. "ORM010805" when writing to us.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

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