[Resolved]  Bajaj Allianz — Travel insurance fraud, not refunding after cancellation

Address:Nellore, Andhra Pradesh, 524001
Website:Bajajallianz.com

Hi,

My name is nagendra prasad bobba and my policy number og[protected]-00000017.

I purchased travel insurance on 8-july-2016 with start date of 13-july-2016. i asked them to provide the list of participating doctors where i am travelling and they could not provide that list even after two days. so i decided to cancel as i was not feeling confident enough with this service. i went to local office and submitted the requested documents in person for cancellation on the 12-july-2016. they said money would be refunded in 15 days but it's been close to 3 months and there is no update from the company. there is no response from the customer service via email or phone.

Btw their customer service number on their website goes to a test mailbox
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Oct 24, 2016
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2016
Bajaj Allianz Customer Care's response
Hi Nagendra,

We're sorry about this and have highlighted your issue to our team. They're working on it and shall get you an update soon. You can get back to us at help.[protected]@bajajallianz.co.in for any further queries.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

I was bajaj allianz life ex employee., I lost my all salary slip and i forgot my PF NO.Plz guidebguideb me how can solv my problem. I was work as a BDO in bajaj allianz life insurance company in ranchi. Plz solve my problem.
Maine online renewal Kiya tha lekin koi mail & massage nahi Aya
Reg no- jh 03m 7992
Previous policy no-
326040/31/16/000241
Mobile no- [protected]
My email- [protected]@gmail.com

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