Bajaj Electrical — Bajaj cooler

pradeepKD

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 411001
Website:	-

Hi,

My self pradeep d kamble, residence at room no 3, lane no 28, private road pune, i purchased a bajaj coolest tc 2008 cooler from vijay sales pune station branch on 4-april-2016. And received this product on 5-april-2016.

However vijay sales guys showing one product and selling another one (Faulty one ) at the time of delivery. And also bajaj electrical company selling like this without checking properly . How to treat your customer like this.

When i was received this product from seller on 5-april-2016 its not working properly . I raised a query against him on 18-april-2016 before 1- month and personally talk with ms. Kiran from vijay sales. And mr. Kailash gajare from bajaj but no one taken responsibility against this query,

I just want replace of this faulty product because i buy a new cooler from vijay sales not a second hand one so why i repaired and use . Please take action and reply on top-priority basis . Within 2 days now temperature also so high and i am taken this product for summer day not for rainy season .

With best regards

Pradeep daniel kamble

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Comments

Bimla Sinha

from Dumka, Jharkhand

Dear sir, i have been cheated in the name of bajaj whom i believed to be a great brand name. I purchased an air cooler platina px 100 dc from a dealer named kanta electrical store at deoghar jharkhand state on 13/03/2016. Since the purchase i am too much disappointed with the performance of the said air cooler. I knocked many times to the customer care as well as to the dealer. Every time they noted my complaint but of no use. Once they sent a technician who was a lay man. He did not know how to hold a screw driver. I have been given call no pat[protected]-1 by saying that your complaint has been resolved on 02/04/2016. Again on 05/04/2016 that by sms that your complaint has been resolved. Again on 22/04/2016 call no pat[protected]-1 secret code 6939 has been assigned to our care vision but of no use. Still i am suffering due to no fault of mine. Again on 24/04/2016 the same quotation "your complaint has been resolved. I think that it is my only fault that i saw the goodwill of bajaj electrical limited. Please let me know, what should i do?
Ajit kumar sinha
Retired state bank of india officer
Mob no [protected]

Bajaj Electricals Customer Care

from Mumbai, Maharashtra

Verified Support

Dear pradeepKD,

Kindly register your complaint on [protected] & share with us your complaint number along with your contact number and location to assist you better.

Regards,
Bajaj Electricals

Bajaj Electricals Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Bimla Sinha,

We understand your situation and have forwarded your concern to the service team.

Regards,
Bajaj Electricals

Bajaj Electricals Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Bimla Sinha,

We trust your complaint has been resolved.

Regards,
Bajaj Electricals

KuldeepSharma4U

from Chennai, Tamil Nadu

Gas Gyser Complant

Sir, I have Gas gyser, after submit gyser complaint by dealer, but till date gyser not working. Kindly arrange a service man and resolve my gyser problem

Bajaj Electricals Customer Care's response, Jun 23, 2016

Verified Support

Dear KuldeepSharma4U,

Kindly register your complaint on 18001025963 & share with us your complaint number along with your contact number and location to assist you better.

Regards,
Bajaj Electricals