[Resolved]  Bajaj Electrical — Bajaj Electricals - Bajaj Cooler DC 2015 - 6 Times Same Problem and no proper solutions from Bajaj

Address:

Ghaziabad, Uttar Pradesh

Hi, This is inform you that I purchased this Bajaj Cooler DC 2015 from Croma Retail, Indirapuram, Ghaziabad on May 29th, 2013 and within 15 Days of purchasing, It;s Motor stop working. After few Complaints, their Engineer/Technician visited and change the motor. Then in just 3 months, from June to Sep, 2013, I faced same issue (Motor not working due to water inlet) 5 Times and register complaint at their call center. Every time their Technician visit and changed the motor, but not any proper solutions. I'm really surprised that although problem is same again and again however, they are not ready to replace the piece. just change the motors everytime (just because it is in warranty period.) Now, after Winter End, when I again start my cooler, same problem occured this 6th times. We are really disappointed by the Bajaj Cooler, it;s pathetic service by technician and company. Please let me know the final solution of this grievance. I wish through your platform, our concern will be raised and find some solution of it. Looking forward to hear from you. Thanks & Regards Venky Singh +91-[protected]