[Resolved]  Bajaj Electricals — bajaj ceiling fan mx05

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Bangalore, Karnataka

hi my name is bunita patel and i have purcahsed a bajaj mx 05 ceiling fan, this review is real and not fake, the review is not only about the product but the service and quality of the fans bajaj electricals sells in india . i purchased a bajaj mx 05 ceiling fan 6 blades with single light with remote control, let me tell you it is not only a waste of money but also time and energy . from the day 1 of purchase and installtion i have faced a problem with the remote control the fan remote doesnt work, the fan had a technical issue, immediately lodged a complaint with the compaint number : 4738845 the technician attended to the call in 3 days stating the problem, the technician assured a replacement of the remote kit in the fan which was in 2-3 days but no one attended for 3 months until i lodged a new complaint, i am a working lady and dont have the time to look into this matter, still i relodged a complaint with the service after 3 months complaint number : 4456906, the second time the same was assured that they would change the remote kit and solve the issue, the complaint was dragged and no one attended for 5 months, 4 days back : 22/5/14 i lodged another complaint and then they come to my place look at the problem and this time they demand for 250 rs, for solving the problem is this what the company wanted in the beginning to solve this issue, after purchasing the fan if yes they should have asked. they again left without solving the problem stating the same reason that we will get back with a new remote kit .. i have lodged a new complaint on 25/5/[protected]