[Resolved]  Bajaj Electricals — Bel001b0517947 - delivered a wrong product

Address:4
Website:shop.bajajelectricals.com

I have ordered for Bajaj Majesty One Juicer Mixer Grinder on Jan 19th 2016 through http://shop.bajajelectricals.com, But they delivered a Wrong Product - Bajaj Majesty Juicer One (Extractor). At the same time of delivery I called and Informed their customer care (web Dept) team that I received a wrong product and they asked me to send an email to [protected]@bajajelectricals.com. I have sent so many emails and For the past one week I am trying to reach their customer care team over phone, But no response till date. I am requesting you to take up this Issue with the company management to sort out the Issue as earlier as possible. Thanks & Regards Srini.
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Aug 7, 2021
Complaint marked as Resolved 
Bajaj Electricals customer support has been notified about the posted complaint.
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Dear Customer,

Kindly register your complaint on [protected] & share with us your complaint number along with your contact number and location to assist you better.

Regards,
Bajaj Electricals
I have been contacted the customer care from the date of delivery. Till date they Just simply transferred the call to Web Department and not provided any complaint number on this matter. I told the web team that I am returning this Item and asked them to refund my amount. Even though I am not getting any response.

I am totally fed-up with Bajaj Electricals. I had experience a worst ever response & support and team to deal with that. I Just wants to know how to take up this further level.
I have been contacted the customer care from the date of delivery. Till date they Just simply transferred the call to Web Department and not provided any complaint number on this matter. I told the web team that I am returning this Item and asked them to refund my amount. Even though I am not getting any response.

I am totally fed-up with Bajaj Electricals. I had experience a worst ever response & support and team to deal with that. I Just wants to know how to take up this further level.
Dear Customer,

We've received your complaint and we will ensure it is resolved soon.

Regards,
Bajaj Electricals
Dear Customer,

We trust your complaint has been resolved.

Regards,
Bajaj Electricals

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