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Complaint number is been provided above, i am sure you can track my details accordingly, if you really intend to resolve the issue.
Dear Customer,
We would like to inform you that the product can be repaired on chargeable basis.
Thanks and Regards,
Bajaj Electricals.
We would like to inform you that the product can be repaired on chargeable basis.
Thanks and Regards,
Bajaj Electricals.
I don't understand, if you have partly fixed the product, which is not even working as on today, and the payment in full is made just under a week ago and i am right behind your customer service on telephone and e-mails the very next movement the payment in made towards service and spare charges. And you still want more money to fix the ongoing issue which has arised once the technician started fixing it?
Please give me a reason of why this shouldn't be called unethical or disgraceful?
Also any reason for why i should paymore?
For the records, my water heater isn't working as of today, an email has been sent for the same to you.
Please give me a reason of why this shouldn't be called unethical or disgraceful?
Also any reason for why i should paymore?
For the records, my water heater isn't working as of today, an email has been sent for the same to you.
Update to the latest problem,
The technician concluded that it was a problem with combistat and he makes an attempt to fix a combistat that looks more shabby than the one installed in the geyser. His answers as follows
1.will take ten days to get the replacement part.
2.There is no stock
3.He purchased it outside
4.there were scratches on the outer cap and stains on the probe and he convinces me that it is new. Oh not to mention, it didn't have cover/package.
I think i am beginning to get convinced that a multinational brand has plans to cheat the consumer.
The technician concluded that it was a problem with combistat and he makes an attempt to fix a combistat that looks more shabby than the one installed in the geyser. His answers as follows
1.will take ten days to get the replacement part.
2.There is no stock
3.He purchased it outside
4.there were scratches on the outer cap and stains on the probe and he convinces me that it is new. Oh not to mention, it didn't have cover/package.
I think i am beginning to get convinced that a multinational brand has plans to cheat the consumer.
2 months to repair ironbox
1. the "hi-tech" customer service is taking 2 months to repair 1 iron box2. from 2 months iam going to office in crumpled clothes
3. i will burn down their shop, kill the people working there and eat their intestines.
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+91 22 2204 3733
+91 22 4128 0000
+91 22 2204 3780
51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
Kindly share your contact details, so that we can get in touch with you and assist you better.
Thanks and Regards,
Bajaj Electricals.