[Resolved]  Bajaj Electricals — frustrating service

Address:Ghaziabad, Uttar Pradesh

Dear Sir
I, Gowri Shnakar bought a Bajaj Majesty 3 L Instant Water Heater from CROMA Indirapuram. Last week it suddenly stopped working.The Water heater is still under warranty. I have been calling CROMA for the past 1 week to get it rectified. Today CROMA has started saying to call up bajaj customer care directly sying we have lodged a complaint and bajaj customer care is not responding. Today the service was said to happen, but till date no one has come or i not getting proper response.


Gowri Shankar A
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Aug 8, 2021
Complaint marked as Resolved 
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Comments

Dear Gowri,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma
Dear Gowri,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma
Dear Mr Shankar,

Please provide us your contact number and your invoice number so that we can get in touch with you…


Regards,
Team Bajaj Electricals
Dear Gowri,

Thank you for sharing
your feedback with us. This will help us greatly to improve our service
standards for you.

We have escalated this issue to the concerned team and we will get back to you with the closure soon.

Our customers’
satisfaction is most important to us and it is our constant endeavor to ensure
the same.

Sincerely,

Team Croma

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