Bajaj Electricals — Gas geyser

Address:	560060
Website:	bajajelectricals.com/customer-care.aspx

I have raised complaint with complaint number ban[protected]-1 for issue with bajaj water gas geyser on 11/07/2016.

I have purchased this geyser on month of may 06/05/2016.

I have issue with geyser with gas leakage in geyser. I have been calling customer care people since i have raised teh complaint. And following up with dealer where i have purchased geyser. Till date no body came to my home to look into the issue.
I keep on getting simple message called my number could not be reached but strange part is i have not received single since i logged a complaint from any of engineer. I have my missed call alert activated and i have forwarded call to my another number incase of my primary number is not reachable.

I have called bajaj customer care approximately 25 to 30 times. Each time i heard back service guy will call me but that is the not case. I have raised complaint on third occasion with on this geyser. I think this need to be replaced as it not working as designed. When first raised complaint the guy name harish came and look into the issue but not resolved gas leakage problem he just ignored and said it in pipe leakage. So i called gas gaency to test any pipe leakages but gas agency guy tested for pipe leakage not found anything.

So my kind request to replace gas geyser instead of keep on repairing the same. Gas leakage its very big risk if anything happens i will held responsible bjajaj because bad service.


I have also wasted complete day just for waiting for gas geyser service guy i. E on 16/07/2016.