Bajaj Electricals, Global Services (Bccd), Pune — No Service for Morphy richards Microwave Oven in warranty

Address:Pune, Maharashtra

Complaint No[protected] /[protected] Model - Morphy Richards 20MWG microwave oven Issue : Microwave oven not working at all Case Details : I had bought this product ob 15 Feb 2014, initial 6 months was fine and working properly . Six months later i start getting this issue, it was not heating up at all . I called for customer care and the service man came and painted the oven from inside and it worked fine for next 6 months . Now on 12th March 2015 it gave me the same problem again, i called the customer care and made a complaint . The service man came and checked and said it has to be replaced ..., as i have the warranty. He took some pictures of my oven and warranty card and bill and said he will let me know soon. Later his senior person calls me and says that even though i have 2 yrs warranty, the oven CANNOT be REPAIR or REPLACED and suggest to buy a new one . This kind of service is very poor and so i want help in getting my Oven replaced . Kindly help !!!
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