[Resolved]  Bajaj Electricals — I want a replacement of my Bajaj IRON MX 22.

Address:Bangalore, Karnataka

Hi, I purchased Bajaj Steam IRON MX22 on 10th Sep 2013. This iron box is having following problems:- 1. Sometimes water is leaking from this iron. (I think the scenario is when steam nob is on and circle is not for cotton) 2. Steam is not generating properly. It is getting stopped after some seconds. 3. Steam Burst Button is not generating steam. (if it works sometime then normal steam is not working) Following are the dates on which i have done complaints: - 1. Service ID 3665698 / 07th Dec 2013 (Technician Shivu Kumar) 2. Service ID 4613171 / 04th May 2014 ( Technician Sunil Kumar) 2. Service ID 4988391 / 29th June 2014 ( Technician Sunil Kumar ) Following are the responses from service person - I asked steam is not generating he told you should press burst steam button. Steam doesn't comes automatic in Steam IRON. I want to ask if this is the functionality of Bajaj Steam iron. Then stop selling your product. I know it not true. So please educate your service engineers and ask them not to make fool. After these many services my Iron got dirty in service center. Its lower plat got many scratches. I want a replacement of my Bajaj IRON MX 22.
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Aug 13, 2020
Complaint marked as Resolved 
Bajaj Electricals customer support has been notified about the posted complaint.
Jul 05, 2014
Updated by parag3gwl
My Contact Details:
Name : Parag Mangal
Mob: [protected]
Email: [protected]@gmail.com
Complaint comments 

Comments

Dear Customer,

We have forwarded your complaint to the concern department and they will revert to you shortly.

Thanks and Regards,
Bajaj Electricals.
Thanks !!!

I appreciate this step of addressing customer issues.
Dear Customer,

We trust your issue has been resolved.

Thanks and Regards,
Bajaj Electricals.

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