[Resolved]  Bajaj Electricals — I'm complaining because the owner tried to fool me by providing with used product

Address:Indore, Madhya Pradesh, 452010
Website:Www.consumercomplaints.in

Hello,
I registered a request to Bajaj customers care for replacing the glass top of Bajaj INDUCTION ICX21 for which the call was responded aptly with 250 rs service charge at door.I asked them to provide a new glass top because it developed a crack.the charges were 1050+ 250.
All was great up to this.
The technician came on Sunday 16 Oct
And started doing his work.he replace the glass top with an old used burnt cracked glass top from side DAMAGED PRODUCT WAS PROVIDED WHICH COMES UNDER CATEGORY OF FRAUD.
Bajaj electricals service centre at INDORE was the place where the reuest was registered and to my surprise they are not even guilty for ther deed
My Bajaj Call ID is IND[protected]-1 .Code 9409 to
I didn't ask for availing warranty. technician on asking for dentity card showed me my mail request.
Higly irresponsible behavior by the company whom we have trusted for years.
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Nov 19, 2016
Complaint marked as Resolved 
Bajaj Electricals customer support has been notified about the posted complaint.
Oct 17, 2016
Updated by Shivi24
Thank you..I hope that it resolves soon.
Verified Support
Oct 18, 2016
Bajaj Electricals Customer Care's response
Hi Shiv, we request you to share with us your contact number and location to address your concern at the earliest.

Regards,
Team Bajaj Electricals Ltd
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