[Resolved]  Bajaj Electricals Ltd — Extremely poor services from Bajaj for their Induction Plate

Address:Gurgaon, Haryana

Hi, I purchased one Electronic Induction Plate Make Bajaj, Model-ISX WOV in May 2013 and which got faulty at very initial stage after opening the pack, we logged 1st Complaint on 14th Oct 2013 (Complaint No. 3360081) at Bajaj Customer Care. After many follow ups one technician visited on my home in Dec 2013 and took one part to check and change accordingly. Since then no one visited even after more than 15 calls and 8-10 reminders (Logged lots of Complaint with Bajaj Customer care no. 3202232, 3827165, 4313795) only customer care is only providing different nos to follow up (e.g, , Mr. Lalait Pant from Bajaj @ 0 [protected]). Then again I had more then 10 calls Mr. Lalit Pant, but till date there is no resolution and no revert from Anyone from Bajaj. Again whenever chasing with Customer care, they are only providing new complaint nos and not providing any update on old complaints nos. I am very much frustraded with Bajaj for such a WORST services from Bajaj and my product warranty is now about to expire. Please help me on this matters Regards, Neelesh Srivastava 0 [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Electricals customer support has been notified about the posted complaint.
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Dear Mr. Neelesh.Srivastava,

Thank you for your contact details, we will contact you soon and address your concern at the earliest.

Thanks and Regards,
Bajaj Electricals.
Dear Mr. Neelesh.Srivastava,

We trust that your query has been resolved. In case of further queries, please feel free to write to us on [protected]@bajajelectricals.com

Thanks and Regards,
Bajaj Electricals.

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