[Resolved]  Bajaj Electricals — Majesty induction tawa, 250mm

Address:801505
Website:bajajelectricals.com

I purchased the product from amazon.in i mid of jan 2016. and started using it in starting of fab 2016 . within 3 days o[censored]sage its induction bottom plate detached from one side. so now it didn't get heated enough to cook chapatiis.

it tried to contact customer care but they say thet they will not register complaint for this.
i started using other desi tawa

In warrenty yesterday i tried again to get it changed they said thwt we don't register complaints for tawas but cooktops and then asked me to contact the dealer

again i contacted amazon which said that it can only be changed via return and now the item was not eligible for return.

today i contacted bajaj and they said that complaint cannot be registered

i wasted 1000 for 2 items '"tawa and fry pan"" duo cookware set.

fry pan handle is heavy so it also doesn't come in contact with cooktop completly.

but i need help with tawa urgently/ immidiatly whivh is more important and expensive

i will give "zero"to bajaj customer care for their way of talking, listonoig and solution of problem.

wasted 1000/

if bajaj is honest then change my tawa.
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Jul 24, 2016
Complaint marked as Resolved 
Bajaj Electricals customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2016
Bajaj Electricals Customer Care's response
Dear sharmeet13, Kindly register your complaint on [protected] & share with us your complaint number along with your contact number and location to assist you better. Regards, Bajaj Electricals
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