[Resolved] Bajaj Electricals — Majesty induction tawa, 250mm | |||||
I purchased the product from amazon.in i mid of jan 2016. and started using it in starting of fab 2016 . within 3 days o[censored]sage its induction bottom plate detached from one side. so now it didn't get heated enough to cook chapatiis. it tried to contact customer care but they say thet they will not register complaint for this. i started using other desi tawa In warrenty yesterday i tried again to get it changed they said thwt we don't register complaints for tawas but cooktops and then asked me to contact the dealer again i contacted amazon which said that it can only be changed via return and now the item was not eligible for return. today i contacted bajaj and they said that complaint cannot be registered i wasted 1000 for 2 items '"tawa and fry pan"" duo cookware set. fry pan handle is heavy so it also doesn't come in contact with cooktop completly. but i need help with tawa urgently/ immidiatly whivh is more important and expensive i will give "zero"to bajaj customer care for their way of talking, listonoig and solution of problem. wasted 1000/ if bajaj is honest then change my tawa. Was this information helpful? | |||||
Jul 24, 2016 Complaint marked as Resolved Bajaj Electricals customer support has been notified about the posted complaint. Verified Support Jun 22, 2016 Bajaj Electricals Customer Care's response Dear sharmeet13,
Kindly register your complaint on [protected] & share with us your complaint number along with your contact number and location to assist you better.
Regards,
Bajaj Electricals
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51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
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