Bajaj Electricals — New ceiling fan - making weird noise | |||
Hi, My name is Vijay Madrecha and I stay in Wakad, Pune, Maharashtra. I purchased Bajaj Disney - Little Mermaid ceiling fan on 11th Oct 2014 for my daughter's room, the installation was done on the same day. Just after the installation, when we switched on the fan, it started making a weird noise. I informed about it to the shop from where I purchased the fan and he helped in logging complaint. The call number for the same is[protected]. The technician from Global Services, Pune visited my place on 17th Oct. He tried to make few adjustment to get rid of the noise, but couldn't do so. So he had taken the fan central part(containing motor/bearing, etc.) with him and mentioned that he will try to get it repaired at their service center and be back in 2-3 days.My request is that since the fan is brand new, could it be kindly replaced? If the fan would have been at least 3-4 months old, then I would have been happy to get it serviced. But I believe Bajaj Electricals, such a popular brand in India, should definitely replace the faulty piece and replace it with a new one. Please let me know if you need any further details from my end and I will be happy to provide the same. Thanks in advance! Hoping to hear back a positive response from your side soon! Regards, Vijay Madrecha Mobile: [protected] Was this information helpful? | |||
Bajaj Electricals customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
41%
Complaints
1118
Pending
0
Resolved
441
+91 22 2204 3733
+91 22 4128 0000
+91 22 2204 3780
51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
We have forwarded your complaint to the concern department and they will revert to you shortly.
Thanks and Regards,
Bajaj Electricals.