[Resolved]  Bajaj Electricals — none of the executive of bajaj or their dealers are able to address the status of my faulty item

Address:

Gautam Buddh Nagar, Uttar Pradesh

Even after 21 days after pick up of the faulty item from my home, none of the executive of bajaj or their dealers are able to address the status of my faulty item (what is the present status, what is the remedy measure, ...).
Also, it is little disturbing when such a big company's (BAJAJ) dealer or whomsoever, is not even picking up a phone call from a customer (immaterial of the item), to address and look into the issue and respond to him accordingly.
This is really mind disturbing, and instigates people to never ever choose this brand. Also, this sort of approach, adds a black mark to the brandiquity of the concern even if they have good and long run for the past years.
Its just a comparison, the same sort of issue when was registered by my colleague to RACOLD, they were really responsive and took initiatives to my colleague and the issue was sorted out in a matter of a week.

Anyhow, looking for a TRUTHFUL response for my prompt claim at the EARLIEST possible.
Thanking you still for your feedbacks given by your customer care contacts[protected].