[Resolved]  Bajaj Electricals — Shakti 25 Ltr Water Geyser-Tank Leak Issue

Address:Bangalore, Karnataka

Hi, I Major Anish Johney, have purchased a SWH 25 Ltr Shakti Plus on 25 March 2013 with batch number 1054 1212 and GC SI. No./Code No. 0173985. Since one year I am complaining for the inside tank leak problem for this geyser and as the Geyser inner tank is under warranty for 5 years, the service provider is replacing the tank almost on a monthly basis. I have raised so many complaints(7-8 times) regarding this tank leak problem (which can be checked from my registered contact number [protected]) and after waiting for 2 weeks the technician comes and replaces the tank. This has been going on for months together and it has become a routine. I am sure that the product is faulty or the replacement tanks are of not good quality, which causes this internal tank leakage problem. I have been requesting for a replacement of Geyser as this is a faulty product but no one wants to address this issue. Request please take it as a complaint and request help in getting the geyser replaced.
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Electricals customer support has been notified about the posted complaint.
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Dear Customer,

We have forwarded your complaint to the concern department and they will revert to you shortly.


Thanks and Regards,
Bajaj Electricals.
Call ID CHE[protected]-1 and
CHE[protected]-1 for Bajaj 25L Sakthi plus geyser

Today technician came and informed tank to be replaced. I don't want this unreliable product! Replace the complete unit with different model. Else, I am taking up with consumer court for grievance caused to defective product!!
Sivakumar Ramalingam's reply, Jul 13, 2020
3rd time tank replaced within 6 months

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