[Resolved]  Bajaj Electricals — Water leak from brand new water heater

Address:Mumbai City, Maharashtra, 380058
Website:bajajelectricals.com

I have purchased Bajaj New Shakti 15L Water heater which has got various complaints on 1st day itself. I have given a call on customer care on 12th November and technician has attended the same.

Complaint reference no. is AHM[protected]-1

I have given a complaint of Power light not glowing for which technician opened the geyser and found water leakage inside it. He committed me that my water heater will be replaced with a new one in next one or two days.

No one has attended till 15th November and new technician came yesterday without providing a replacement. He told that issue is fixed but I can see water leak is still there. I can see the geyser cover is not even fixed properly.

I have enclosed all the relevant pics and request Bajaj Electrical team to replace this geyser with new one. I am really dissatisfied as I feel it’s a ‘WASTE OF MONEY’ by purchasing this appliance. I am a Bajaj customer from past 2-3 years but not satisfied this time.
+1 photos
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Dec 24, 2016
Complaint marked as Resolved 
Bajaj Electricals customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2016
Bajaj Electricals Customer Care's response
Hi goravhernakia, we request you to share with us your contact number and location to address your concern at the earliest.
Regards,
Team Bajaj Electricals Ltd.
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