Bajaj Electronics — Samsung inverter ac purchased on 21 april and till date ac not installed

Address:500018

Samsung inverter ac purchased on 21 april and till date ac not installed, i was assured of delivery and installation of the product in 24 hr till date there is no response or action till date
The worst experience i ever had is buying a product from bajaj electronics the sales guys take you for a ride promising all sorts of things like delivery in one day and so on words you wish to hear when you buy something and they ensure you buy the product and then once you pay them the money then the real drama unfolds.
You keep waiting for the product to reach you and the waiting goes on and on after a few days when your product doesn't turn up you call them to enquire then come the answer that the minimum waiting time is 78 hours not the 24 waiting time as promised at the time of purchase.

Your nightmare starts when the item you purchased needs installation to my bad choice of store it turned out to be the product i purchased needed installation after waiting for 78 hours of product purchase the installation of the product did not happen till date it has been 144 hr and i am still waiting for some action to be taken i called up the store and bajaj electronics store person informs me that i have to wait another 78 hr for the installation to happen as it is the product service person who is busy can only attend only in the possible next 78 hr.
I wish to inform any one who is spending money on any large purchase to choose from another branded store as bajaj electronics store people do not keep there word of services and it is the worst service i have come across.
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Ac has been delivered on wednesday.but installation has been not yet done .we waited for 3 days after delivery of ac.and when i called them they are giving foolish answers..
I bought Samsung A.C in your branch at tirupati on 28th april this year. From that day onwards i am waiting for the technician to install the a.c. I am feeling very inconvenient and irritated with this type of customer service that to in this hot summer . . . .

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