Bajaj Electronics — Terrible customer experience after buying tv

Sreejith Mangalath

from Bhopal, Madhya Pradesh

Address:

Ranga Reddy, Andhra Pradesh, 500019

I paid more than a lakh to buy an expensive tv. When purchasing they said that the product would be delivered in 24 hrs and installed in 48 hours. The product was delivered after 3 days after umpteen number of calls and false promises. Its been 6 days and no installation has happened. I have been calling relentlessly and they promise installation in a few hours. However neither they keep their promise nor have the courtesy to provide clear communication. They also hang up the phone everytime. Today also they committed that someone would show up and no one has. I am stuck with an expensive product and not able to install

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Oct 07, 2016

Updated by Sreejith Mangalath When I ask how to escalate, they have no means to do it as well. They just hang the phone on me. This is the new store in Gachibowli.

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Comments

Dasarla Vinod

from Hyderabad, Telangana

My product was delivered 4 days back and till now installation did not happen, and when I tried calling Bajaj electronics on their contact number it was just engage but call didn't connects am very disappointed with Bajaj electronics panjagutta.please make sure to send installation guy along with my free package of Sony power bank ASAP.