Bajaj Finance — Cheating and Harrasment

Address:Mumbai City, Maharashtra

Dear Team, My contract no is 4050Pl00197358. In 2011, I got a call saying that are you in need of money and I was looking for an educational loan of 1, 00, 000. The sales guy deposited money in my account was 96, 000 . I was never told about any processing fees as such. I never realised this until 2014 when I had finished paying 30 of 36 instalments. I was communicated that interest rate will be 18% yearly. However, If I calculate the amount that I have paid on the basis of sum I received (96000 vs. your latest communication sent to me which shows 1, 03, 000) I am being charged close to c.3.2% interest on monthly basis. The amount I have already paid is 137, 310 vs. amount I received of 96, 000 I would also like to let you know that I have never received any principal or amortisation schedule from you. Apart from being cheated. I am also being harassed by you third party recovery agents. I did communicate the above message to them in April 2014 when they came to me, but I presume this has not reached you ( I have a copy of the same). In the latest round of mental harassment, they have called all my neighbours and asked them where I am. They have called 50 times at least on one particular day to 2 of my neighbours. To add that I have got a call from someone supposedly from Delhi police. We have registered a police complaint with respect to harassment. I am planning to file a PIL with respect to the process and procedure that is taken with respect to disbursement of Loan, communication policy, recovery policy. Can you please look into the matter?
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Complaint number on National Consumer Complaint forum Jago Grahak Jago
Docket No.:[protected]
Dear Sir/ Madam.

Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

With reference to your post we tried calling you but your number was not contactable we request you to provide us an additional time of 24-48 working hours to assist you in a better way.
For any further clarifications required please do write us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending
I have sent a mail on [protected]@bajajfinserve.in
I have sent my contact number on email.

Can you please look into it.

Your recovery agent called and I informed that i have sent a mail but they dont seem to care.
Also can you provide me with the your policy on how you charge interest rate, do you look at credit metrics..etc

Your prompt response is highly appreciated

NOT UPDATING AMOUNT

KARAN KUMAR SALUJA- ADRESS B6/50 SEC-3 ROHINI SECOND FLOOR DELHI-110085 I HAE SUBMITTED M WHOLE AMOUNT OF MY LOAN NUMBER-4010CD05139301 PLESE UPDATE

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