Bajaj Finance — Complaint against loan

Address:Chennai, Tamil Nadu

I, P.Raja, purchased a bike using Bajaj Loan with Bike No: TN 10 AM 2173, with all dues paid without any delay for this loan and I believed in Bajaj Finance for loans. I was told that I was eligible for personal loan and the history details & complaint against Bajaj Finance are as follows:-

History: (Personal Loan No:[protected]
• On 26/2/2015 – A representative of Bajaj Finance Limited had a meeting with me for eligible personal loan. As I had belief in Bajaj Finance loan as per my earlier experience, I accepted the loan offered. The representative got all the documents signed from me. During this meeting there was no information regarding ROI and EMI for the loan to be provided.
• On 28/2/2015 – I received a message on my mobile for approval of loan for an amount of Rs. 1, 14, 000
• On 2/3/2015 – The loan was sanctioned and amount of Rs. 1, 05, 403 was transferred to my account as loan amount. I tried to contact representative who offered me this loan, but there is no response from him.
• After all these, I received information from Bajaj Finance that the ROI is 19.99% for 36 month, which is against RBI law.

Complaint:
• I would like to know why there was difference in amount credited and loan amount?
Loan Amount was Rs. 1, 14, 000 but received only Rs. 1, 05, 403. What happened to balance amount? There was no explanation on this.
• The new ROI is very high and I’m not interested to continue with this ROI. So either cancel this personal loan or provide with reduced ROI (which I was paying earlier when I purchased bike through Bajaj Finance loan)

I look forward to your immediate reply for my complaint against the personal loan provided to me with uninformed ROI and other details. You may contact me for further discussion to my mobile no. I might file a complaint against this issue if I dint get proper response at the earliest.
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Comments

Dear Sir,

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

WeCare
Bajaj Finserv
Dear Sir,

For queries related to auto loans, please call[protected] or you can write to – [protected]@bajajauto.co.in

With regards,

WeCare
Bajaj Finserv

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