[Resolved]  Bajaj Finance Ltd — Loan No 4040CD00104446 , harassment by Bajaj Finance people

Address:

Bangalore, Karnataka

Hi, I took a consumer durable loan, for a microwave oven just because a 0% interest option was available. Now it seems to be a huge mistake! I opted for ECS, which was not presented correctly to my bank and hence they did not release the amount. Please note that my bank always has enough funds since my home loan and car loan both get deducted from there. I told the same to Bajaj Finance many times, to present the ECS correctly, however no action was taken. I paid the EMIs on time to a person who came to collect the amount from me. While paying the last instalment, the person said that I need to pay Rs. 3500 more for "check bouncing charges"! I said, that was not my mistake hence I would not pay it and no NOC was given to me. I kept receiving calls for the same from Bajaj Finance, though I always politely explained the entire situation. Now I am getting calls from people who say they are police and lawyers, a case has been filed against me and I would arrested, would have to pay 1 lakh, my name would be put in CIBIL and so on! I am well educated and informed to understand that these are collection agents, however what does this say about the standards and processes of Bajaj Finance? Are these fair loan collecting techniques? I can easily pay Rs. 3500, but why should I pay when the mistake was on your side? You presented the ECS wrongly, did not take an action to present the ECS correctly, even after being repeatedly informed, you did not inform me of the cheque bouncing charges before and now harassing me like this? Does this not constitute a case of harassment against the company and a case for the consumer court for not following fair banking practices? I pay around Rs. 50, 000 as EMIs every month, would buy more flats and plots in the future. I have a huge circle of friends in the IT industry and the social network who would need loans for various purposes in the future. Is this is the way Bajaj Finance wants to build a reputation among us? This set of incidents is building a very poor impression of your company in my mind. So request to take appropriate action. Please close my loan number 4040CD00104446 and provide me with the NOC certificate. Thanks and regards, Shatadip Som