Bajaj Finance — Rude behaviour of customer care official during query

Address:

Hooghly, West Bengal

During my query reagarding Punjab national Bank housing finanace, i was asked by the customer care official Quote " Why did you login to our site for query " unquote later on when this matter was again asked by calling back on +[protected] Miss Anjali Pathak told me Quote " In this forum you cannot complain about any misbehaviour by any staff as it is not allowed" unquote, i hope this type of inexperienced people shall be taken care of by the management as I am just a simple customer expecting something from your side and hopefully am not wrong in my approach .