Bajaj Finserv — 4010cd10818052, 4010cd09094810, 4010cd09041613

Address:	New Delhi, Delhi, 110095
Website:	www.bajajfinserv.in

I have 3 loans running, as of now there has not been any issue I changed my bank account to kotak mahindra instead of citibank went to their lajpat nagar branch and submitted the required docs I got a confirmation message that EMI for dec month would be taken out of my new account I waited, however that did not happen. I got a call from their headoffice stating that ecs has been rejected due to insufficient balance in my account and i need to pay through online link. I informed that i have balance in my account and that is not possible. However without realizing what mess up they have done, i made the payment. However the surprising thing is that Bajaj Finace hit my Citibank account which i am supposed to close And this has happened this month as well. Bajaj finance has again come to me this month stating that EMI has bounced. Citibank has levied bouncing charges on my account and this will also show in the cibil account, once it is updated I got a call today for the payment again, i have denied making the payment till the time bouncing charges are paid back to me This not my fault I have shared the screenshot of the confirmation message and my bank statement at the email address [protected]@bajajfinserv.in I have the confirmation call recording which i got last month. Their customer care is the worst - no option to speak to the executive, if they call they speak rudely and hang up.