Bajaj Finserv — agents not cooperating

Address:Mysore, Karnataka

Dear Sir/ Mam, I am an existing customer of Bajaj Finance. Last month i got a call from bajaj finance and i applied for a personal loan, my loan application no 9016301. Its more than one month over i did not get any response, when ever i call my local agent he says he will come for documentation, he is saying that from past 2 week but he never comes and dont give me the clear picture on the status of loan whether it is approved/ hold/ declined. His attitude is like that i am begger and begging loan from him. His name is Manoj Kumar, designation Manager Sales SME Cross Sell, Mysore. I am working in a multinational company, i have availed loan from different different bank, but this kind of treatment i never got from any bank. This kind o[censored]nprofessional attitude is not expected from bajaj employee, I feel i made mistake choosing bajaj finance as loan provider. Hope you will instruct your agents to be professional and will retain your good image. Regards, Asif khan chowdhury
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Bajaj Finserv customer support has been notified about the posted complaint.
Jul 26, 2014
Updated by Chowdhury Asif Ali Khan
My loan application no is [protected]
My customer id 9016301
Complaint comments 

Comments

Dear Sir/ Madam.

Please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

With reference to your post and our discussion, we would like to inform you that we are currently processing your loan proposal. We shall get back to you in the next 3-4 working days.
For any further clarifications, do write to us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending
Dear Sir,

With reference to your post, we would like to inform you that currently we are unable to process you loan application
For any further clarifications, do write to us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

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