Bajaj Finserv — ATTENTION || Not Getting Proper Response - Required Immediate Action

Address:	New Delhi, Delhi, 110059
Website:	www.bajajfinserv.in

Team,

Please be informed that I have registered for Bajaj Finserv EMI card on 10th Oct 2016 and required amount paid Rs. 399/- from my Kotak Bank, Debot Card and payment got successful on payment gateway. As I have received one time password message from Bajaj Finserv also while doing regarding payment.

Screen shot attached for the same for both cases.

However didn't received any EMI card details from Bajaj Finserv after doing successful payment and not even a single message from your team of any welcome message after complete payment.

Almost 12-15 hours passed, still no response from your team on same

Also raised a complaint on same day and received Service Request no. is : SRN07105461 and tried your IVR as well but no response.

Payment Details:-

Kotak Bank, Debit Card

Date & Time - 10th Oct 2016, 10-11 PM

PCD/[protected]/Bajaj Auto Finance_BD/SBIPG

Chq/Ref No.[protected]

Now I don't want this EMI card any more because my first experience is worst with your services so I don't want to continue with your services.

SO REFUND MY PAID Rs. 399/- AMOUNT ASAP

So please look into this and do the needful at earliest.