[Resolved]  Bajaj Finserv — Bajaj finance requary agent giving wrong commitment agains sattlement of my personal loan

Address:Thane, Maharashtra

Hi i m paresh salvi from badlapur., i taken personal loan from bajaj finance, but due to my financial condition i m not able to pay emi, i not done this intentionaly, its happen because my financial condition is became worst...i get call from ur requary agent for sattlement option, i say i m ready for sattlement in 30000 thousand final amount that i manage to arrange, hi said ok...but in sattlement letter we give 62, 200/- in which u have to pay only 30000 and remaining we deduct this amount from insurance...but when i confirm from thane branch they said this is not possible...so this is my request that i m ready to pay 30000/- for sattlement agains my personal loan...so plz reply me..i m already very disturbed, so plz give me option. Regards paresh salvi loan account 5770PL03872195 mob [protected]
Was this information helpful?
No (0)
Yes (0)
Mar 17, 2018
Complaint marked as Resolved 
thanx to consumer indian consumer complaint forum, my complaint resolve
Bajaj Finserv customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/ Madam.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Customer,

Greetings from Bajaj Finance !

With reference to your post we wish to inform you that, we observe from our records that your loan account number 5770PL03872195, has accumulated payment return and overdue charges of Rs.26, 355.We have attached the statement of account with details of charges for your reference.
Kindly process a payment for the amount mentioned above as soon as possible. The amount can be paid in Cash/Cheque or DD or you can also pay the same though our website www.bajajfinserv.in.. For any further information, please write to us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information