Bajaj Finserv — Bajaj Finserv - Additional Loan being deducted as BALIC PREMIUM CD LOAN(405BAL[protected]

Address:Mumbai City, Maharashtra

Hi, I bought an Samsung TV from Borivali, Mumbai. For this product the EMI was Rs.1909 But as per bank statement says the amount is Rs.2360. And after checking with Experia portal of Bajaj Finserv some balic premium cd loan is being charged. So my question is why is being charged extra. And it's already being charged extra amount of Rs.3155. I was not told anything like this when I bought those products. Why this extra cost is being associated with my EMI amount.Also I have not got any document regarding this as well. Please clarify me why this extra amount is deducted on every month? I want all this deducted amount to be refund to an account. Hope you will respond quick for same.
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Bajaj Finserv customer support has been notified about the posted complaint.
Jun 18, 2015
Updated by GauravNaik
Hi, I am not be able to get help from Customer service as policy number is not there or insurance policy documents I had not received. At the time of consumer durable loan there was not said something about loan for security?
Please I need my money back.
This is fraud and cheating without any acknowledgement from customer you people are applying policy and without any documents.
Complaint comments 

Comments

Dear Sir

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your Complaint. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
I had contacted our customer service but they ask for policy number for further details like to cancel or any action on it. And I am not aware of any document, I had got of any insurance policy with my product.
Please do look in it asap.

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